I am not having a “Happy Apple Week”.

First I bought an app from the iTunes App Store that I wanted to review over on WhatsOniPhone that just plain didn’t work. My attempts to contact Apple to get a refund have been nothing short of absurd. I’ve documented it in a small rant here.

As if that wasn’t bad enough my email stopped working for a few hours today. Yup, MobileMe was down- shocking isn’t it????

So I (finally) found the information to get on a Support Chat. (Why do they make it so impossible? I know, also shocking.) I don’t know about you, but I had nothing better to do today than wait for 64 minutes- yes 64 minutes- to get a support person. (Actually, come to think of it, “lack-of-support person” is more accurate.)

I’ve included the transcript below for your amusement but took the liberty of removing the Rep’s name and putting the more “significant” pieces in bold. … [visit site to read more]